Refund Policy

1. Scope

This policy applies to paid digital reading subscriptions offered through The Book Flow, including Premium subscriptions and Premium+ subscriptions.

2. Subscription Cancellations

You may cancel renewal for Premium or Premium+ at any time through Lemon Squeezy's tools or by contacting support. After cancellation, access normally remains active until the end of the current paid billing period unless Lemon Squeezy indicates otherwise.

3. Refund Requests

Paid Premium and Premium+ subscription transactions are eligible for a full refund when the refund request is made within 14 days of the transaction date. This 14-day refund window has no exceptions or conditions.

To request a refund, use the refund or subscription management link provided by Lemon Squeezy, contact Lemon Squeezy buyer support, or email thebookflowclub728@gmail.com with your account email, payment receipt or transaction ID, and billing date.

4. After the 14-Day Window

After the 14-day refund window, you may still cancel your subscription renewal at any time. Cancellation stops future billing and access normally remains active until the end of the current paid billing period unless Lemon Squeezy indicates otherwise.

5. Payment Provider Rules

Payments are processed through Lemon Squeezy, our merchant of record and secure payment provider. Lemon Squeezy checkout, tax, invoicing, dispute, and refund systems may also apply. Lemon Squeezy may also issue refunds at its discretion when required to prevent chargebacks or payment disputes.

6. Support

For billing questions, cancellation help, or refund help, contact us through Support or email thebookflowclub728@gmail.com.